Frequently Asked Questions
Everything you need to know about your SNS Nails order and our professional dip powder products.
What makes SNS dip powders different from traditional gel or acrylic?
SNS pioneered the dip powder system, which focuses on nail health. Our formula is enriched with vitamins A, E, D3, and B5 plus calcium, requiring no UV light to cure and providing a lightweight, natural feel that lasts up to 3 weeks.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout. Orders are processed within 24-48 hours of placement.
Can I return a product if the color isn't what I expected?
For hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please note that digital screen displays may vary slightly from the physical powder color.
Are SNS products cruelty-free and vegan?
Yes, we are proud to state that SNS products are cruelty-free and we do not test on animals. Most of our dip powder formulations are also vegan-friendly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do I need a professional license to purchase from your store?
While we offer professional-grade kits, our online store is open to both licensed technicians and home enthusiasts. We provide detailed tutorials to help you achieve salon-quality results at home.